Delivery information

 

Click & Collect

Select 'pick up instore' at the checkout stage.
You have the option to select a collection date up to 5 days in the future, and we will confirm by message when your order is ready.

Unfortunately, our store storage is very small and we can't commit to store any items longer than 5 days.
and please bring ID or proof of your purchase.


Local Delivery 

We are proud to offer local delivery within NW3 postcode.
Orders place before 12pm will be delivered same day by 6pm, otherwise orders placed after 12pm will be delivery next day before 6pm.
Local delivery is free and available for order over £40.
Disclaimer : If you would like to place local delivery order, please proceed to checkout screen and select ship option, type in your postcode after which you will have option to choose local delivery.
There might be days we will not be available to do same day delivery due staff day off.


UK Shipping

We ship orders every weekday.
Orders placed before 12:00 a.m. will be shipped the same day.
Weekend orders placed after 12pm on Friday will be shipped on Monday.
Shipping orders are shipped by DHL with tracking and delivery Monday to Friday.

Unfortunately, we do not ship internationally.
Please also note that we do not ship on weekends or bank holidays.


Delivery charge

Free on orders over £70
£7 for deliveries under £70

Unfortunately, at this time we do not ship outside of UK and also Channel Islands, Northern Ireland.
Please note that orders placed from these areas will be cancelled.


Packaging

We ship our deliveries in re-used cardboard boxes or dpd box with bubble wrapping that we receive from our suppliers.